Who are we ?
The website "CakeCraft.TV" is controlled and managed by Cake Decorating TV Ltd
(Registered in England No: 10967006 )
Our Registered Office:
Unit 8, Northdowns Business Park
Lime Pit Lane
Privacy of your data
Cake Decorating TV Ltd is committed to protecting your privacy. To provide our services to customers and to provide a more personalised experience, we need to collect certain information from you. This Privacy Notice explains when and why we collect personal information about you as well as the types of personal data we may collect when you interact with us online or over the phone. It also explains how we’ll look after your data and keep it safe. There's a lot to digest but we want you to be fully informed as to how Cake Decorating TV Ltd uses your data. We hope what's below covers everything, but if you have any questions at all, do please drop us a line using our contact form . It’s likely that we’ll need to update this Privacy Notice every now and again to make sure it's accurate. We’ll let you know of any major changes, but the most up-to-date version will always be here for you to check.
1. How we collect your personal data.
There are several ways in which we may collect information about you:
2. The type of personal data we collect
The personal data we may collect includes your name, billing/delivery address, email address, telephone number, notes from conversations we have with you. Please note that when you set up an account with us, your password to log in is encrypted.
3. How and why we use your personal data
Here are some ways that we'll use your personal data and why:
5. Protection of your personal data
The security of your personal data is very important to us and we take a lot of care to handle and store it as best we can. Here are some ways we secure your data:
Our website uses HTTPS. The 'S' at the end of HTTPS stands for 'Secure'. It means all communications between your browser and the website are encrypted.
For subscription payments we use Stripe. They are audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we use the best-in-class security tools and practices to maintain a high level of security at Stripe.
6. Length of time we keep your personal data
We only keep your data for as long as is necessary for the purpose it was collected. After that period, your data is deleted or anonymised and for example aggregated with other data to be used for business planning and analysis. For instance, if you join "CakeCraft.TV" subscription site, we keep your details for 7 years or if you remain a paying member and after that it is anonymised or deleted.
7. Who we need to share your personal data with and why
At times we need to share your personal data with trusted third parties e.g. IT companies, bank processing services and so on. We only provide what they need, and they cannot use your data for anything other than the purposes that they have your data for. We want your customer journey with us to be as smooth as possible. We use the following companies who will process your personal data as part of their contracts or terms and conditions with us:
Please note the above suppliers are non-exhaustive and may change from time to time, but we will endeavour to keep the list above accurate and as up-to-date as possible. Sharing your data with third parties for their own purposes: We will never sell or trade your contact details with any third parties. There are some instances where we may have to share your information based on our legal obligations, for instance:
8. Your rights over your personal data
You have a choice as to whether you receive marketing information from us and you can withdraw your consent from specific communication channels at any time.
Cake Decorating TV Ltd will never sell or share your information with any 3rd party outside of our organisation.
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